Privacy Policy

1. Introduction

Welcome to Vanza Consulting & Immigration ("we", "our", or "us"). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely in accordance with the Protection of Personal Information Act, 4 of 2013 ("POPIA").

This Privacy Policy sets out how we collect, use, and protect your personal data when you visit our website or use our immigration and consulting services in South Africa and abroad.

2. Information We Collect

To provide our immigration and consulting services effectively, we may collect the following types of personal information:

• Identity Data: First name, last name, title, date of birth, gender, and passport or national identity number.
• Contact Data: Email address, physical address, billing address, and telephone numbers.
• Professional Data: Employment history, qualifications, and employment offers (often required for work permits and critical skills visas).
• Financial Data: Bank statements, proof of funds, and payment information required for visa applications and service fees.
• Technical Data: Internet Protocol (IP) address, browser type, and usage data when you interact with our website.

3. How We Use Your Information

We will only use your personal information when the law allows us to. Most commonly, we use your personal information for the following purposes:

• To assess your eligibility for South African visas and permanent residency.
• To prepare, compile, and submit visa and immigration applications on your behalf to the Department of Home Affairs or relevant embassies.
• To communicate with you regarding the progress of your application or respond to your enquiries.
• To manage our relationship with you, including processing payments and issuing invoices.
• To comply with our legal and regulatory obligations as an immigration consultancy.

4. Data Security and Sharing

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorised way. Access to your personal information is strictly limited to employees, agents, and third parties who have a business need to know.

We do not sell or trade your personal information. We only share your data with third parties when it is strictly necessary for the execution of our services, such as submitting applications to the South African Department of Home Affairs, SAQA, or VFS Global.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law, we are required to keep certain basic information about our clients for specific periods for tax and auditing purposes.

6. Your Legal Rights under POPIA

Under POPIA, you have the right to:

• Request access to your personal information (commonly known as a "data subject access request").
• Request the correction or deletion of the personal information that we hold about you.
• Object to the processing of your personal information where we are relying on a legitimate interest.
• Request the restriction of processing of your personal information.

7. Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your rights under POPIA, please email us directly at info@vanzaconsulting.com.

Last updated: September 2026